About Willen Hospice:
Willen Hospice is an independent charity providing free, specialist care for adults in Milton Keynes and the surrounding areas who are living with life-limiting illnesses.
Their dedicated teams offer personalised support to patients and their loved ones, helping them manage the physical and emotional challenges of illness and treatment. Whether it’s easing pain, reducing anxiety, or simply being there with the right words at the right time, their care brings real comfort when it’s needed most.
Willen works closely with GPs, hospitals, community nurses and social workers to ensure their support is co-ordinated, informed, and always centred around each person’s needs.
To explore the story behind the installation and what it means for the hospice, we caught up with Paul Banner, Facilities Manager at Willen Hospice. Here, Paul shares his insights into the project and how it supports both day-to-day operations and broader sustainability goals.
What made you consider installing EV charging points at the hospice?
As the demand for electric vehicles continues to grow, we recognised the importance of adapting our infrastructure to support both our staff and visitors. Installing EV chargers was a natural step forward in modernising our estate and improving accessibility for those who choose more sustainable modes of transport.
Were there any specific needs or challenges you were hoping to address?
Yes, primarily the lack of accessible charging options nearby, which was becoming a limitation for staff and visitors who drive electric vehicles. We also wanted to demonstrate leadership in sustainability and future proof our site as EV adoption increases.
How does this project align with your values or wider sustainability goals?
Sustainability is an important part of our long-term strategy. As one of the Uks leading hospice organisations, we’re deeply aware of our responsibility to contribute to a healthier planet. This project forms part of a broader commitment to reducing our environmental impact and embedding sustainable practices across all aspects of our operations.
Was the decision influenced by feedback from staff and visitors?
Yes, we’ve had feedback from staff in particular who were interested in switching to electric vehicles but were limited by the lack of on-site charging. The addition of EV chargers has been welcomed as a practical and progressive improvement.
How did you find the installation process?
The installation process was smooth and professionally managed. We felt well supported throughout, with clear communication and minimal disruption to day-to-day operations.
Were there any consideration specific to a hospice environment that had to be taken into account?
Absolutely, minimising disruption was critical, given the sensitive nature of our environment. Installers were briefed carefully, and the work was scheduled to avoid peak times and ensure peace and privacy for patients and families.
How do you think the EV chargers will benefit your team and visitors?
They provide convenience and reassurance for EV drivers, especially staff who can now switch to electric vehicles.
Do you anticipate the chargers will encourage more people to drive electric vehicles to the hospice?
Yes, we believe so. By removing the barrier of limited charging access, we’re making the switch to electric vehicles a more viable option for our staff, volunteers and visitors.
It also sends a strong signal that we’re committed to sustainability and actively supporting environmentally responsible choices – something that aligns closely with our wider sustainability plans.
